Frequently Asked Questions

Dave is the owner and sole operator of In Depth Audio, based in Phoenix and Scottsdale, Arizona. Unlike big-box stores or online-only retailers, Dave personally selects every product he carries, delivers and installs systems in your home, and provides lifetime support. When you call In Depth Audio, you get Dave, not a call center.

In Depth Audio is based in Glendale, Arizona and serves clients throughout the greater Phoenix metro area including Paradise Valley, Scottsdale, Cave Creek, Fountain Hills, Mesa, Chandler, and surrounding communities. Dave also works with clients nationwide for the right system. Private listening sessions and in-home demos are currently available in the Phoenix metro area.

Rather than a traditional showroom, Dave offers private listening sessions where he brings equipment to your home or sets up a dedicated listening experience tailored to your preferences. This gives you a far better idea of how a system will sound in your actual space, rather than in a treated demo room that sounds nothing like your living room.

In Depth Audio is an authorized dealer for Legacy Audio, one of the most respected names in high-performance loudspeakers. Legacy Audio has been handcrafting speakers in Springfield, Illinois since 1983, using proprietary drivers and advanced engineering to deliver extraordinary sound at every price point.

Legacy Audio products range from approximately $3,000 for the Studio HD bookshelf speaker to over $30,000 for the Aeris XD powered tower. A complete two-channel system typically starts around $5,000-$8,000 and can scale to reference-grade configurations above $50,000. Every product is available at manufacturer suggested retail pricing.

You can purchase any product directly through our website, no consultation required. However, for systems above $15,000 or for multi-room installations, we strongly recommend a conversation with Dave first. He can help you select the right components for your specific room and listening preferences, potentially saving you thousands on equipment that would be wrong for your space.

Yes. Legacy Audio products come with a comprehensive manufacturer warranty. As an authorized dealer, In Depth Audio ensures your warranty is fully honored. Dave also provides ongoing support and service for as long as you own your system.

Dave will coordinate a time that works for you, bring select equipment to your home (or arrange a listening space), and let you experience the sound firsthand with your own music. There is absolutely no obligation; it is a chance to hear the difference and ask questions. Most sessions last about an hour.

We accept major credit cards, ACH bank transfers (which save on processing fees), and wire transfers for larger purchases. Financing options may be available for qualified buyers. Contact Dave directly to discuss payment arrangements for your specific purchase.

Most Legacy Audio products ship from the factory in Springfield, Illinois within 2-4 weeks for standard finishes. Premium and exotic finishes may take 6-10 weeks as they are handcrafted to order. Dave personally coordinates freight delivery and handles installation, typically completing setup within a day of delivery.

Yes. Dave personally delivers, sets up, and calibrates every system he sells in the Phoenix metro area. For out-of-state clients, Dave coordinates freight shipping and can discuss travel for installation on a case-by-case basis. Every system is professionally set up, never just dropped at your door.

Your room is arguably the most important component in your entire audio system. Room dimensions, wall materials, furniture placement, and acoustic treatment all dramatically affect what you hear. A $10,000 system in a well-treated room can outperform a $50,000 system in a bad one. This is exactly why Dave insists on in-home setup and calibration.

Most rooms benefit from some level of acoustic treatment, but it does not have to be extreme. Even simple changes like a thick rug, properly positioned absorption panels at first reflection points, and bass traps in corners can transform your listening experience. Dave evaluates your room during consultation and recommends only what will make a meaningful difference.

Absolutely. Many of Dave's clients have stunning systems in their main living spaces. Legacy Audio speakers are designed to be both sonically exceptional and aesthetically beautiful. They look like furniture-grade art pieces. Dave will help you choose speakers and placement that work with your room's layout and decor.

In Depth Audio provides lifetime support for every system sold. If you rearrange your room, want to add components, upgrade, or just have questions about getting the best sound, Dave is one call away. There are no support tiers or expiration dates. You are a client for life.

Yes. Legacy Audio is designed to be modular and upgradeable. Many clients start with a stereo pair and add a subwoofer, amplifier, or surround speakers over time. Dave can help plan an upgrade path that makes sense for your goals and budget. Trade-in options may be available for existing Legacy Audio equipment.